Reviews

Victor was Awesome! Made certain experience was pleasant and didn't consume my whole day. Thanks Victor

Victor was fantastic and kept me informed. My Acadia is driving well and safe again. Thank you.

It was a great experience Ernie was great! He made me and family comfortable and Jonathan the sales manager went above and beyond

Helpful Service dept advisor Brian, quick service, and clean vehicle.

The initial process to purchase the new vehicle went well but follow up on items listed below I have not been updated by the salesperson after multiple attempts requesting updates. I'm a return buyer at this dealership and returned because of my first buying experience. It seems the follow up and response declined rapidly which is why this less than positive review. Items pending: Scheduled service to remove my Diamondback bed cover from the traded truck to my new truck. The salesperson mentioned he would schedule with the service department and notify me. I have not received the second set of keys for the new vehicle. I was informed by the salesperson these were located at the other dealership location, he would retrieve and contact me. I added an extended warranty to the vehicle, two separate plans, never received a brochure or additional information for my reference the details on what is actually covered. I was briefed an overview during signing of documents by finance but should receive details on each program. Not sure I received all paperwork documentation from finance. My experience in the past was all documentation usual provided in a folder for organizational purposes. The finance person had problems with the printer but need to confirm I received everything, I don't believe so. I understand people get busy, all I was asking for was an update and estimate when the items above were going to be scheduled to close out my purchase.

Quick and convient

Salesperson Nick was straight forward and honest. I felt like he did his best to make the deal happen. Overall experience was easy.

I was so pleased to get into Coulter days before most other dealerships could offer me. They fixed a couple things...inspected a couple things...and made arrangements to follow-up on a recall issue. Brian was fantastic. Communication was great and he was very friendly.

Appreciate your going the extra mile to address a cosmetic issue with the vehicle paint on the spot v. having to make an appointment and come back. Top quality work. The LOF/tire rotation was promptly completed as well. Thanks.

Efficient, fast, kind. Best service ever.